HARVEST BOOKING CONDITIONS

1. IMPORTANT NOTICE
The information contained in the Harvest brochure in respect of prices, itineraries, duration, standard of services etc may have changed since release. Please ask your Harvest Consultant to identify any changes which may affect your proposed pilgrimage before booking. Please carefully read the following conditions before you complete the Booking form as these are the basis for acceptance of all bookings.

2. TRAVEL INSURANCE (Compulsory for all travelling Pilgrims)
Harvest recommends travel insurance that safeguards against: loss of deposits through cancellation charges; baggage loss; medical expenses; theft and other contingencies. Harvest makes no representations or guarantees concerning reimbursements of funds paid by you under any insurance claim. You agree not to hold Harvest responsible for any decision made by insurers, and/or by any suppliers, or requirements of any foreign country, government authority or overseas laws and policies.

3. NEW BOOKINGS
These should be received at the earliest possible time and must be accompanied by:
• Completed and signed booking form
• Photocopy of current passport (details page only). N.B. Due immediately or as soon as possible.
• Deposit: a non-refundable deposit of AUD$500 (NZD$600) per person per pilgrimage is required.

4. ADDITIONAL TRAVEL ARRANGEMENTS
Harvest can arrange additional flights, tours, accommodation, car hire, etc for pilgrims wishing to extend their pilgrimage. Harvest Consultants can arrange your complete itinerary and advise additional costs.

Passengers booking to depart earlier than the published departure date or returning at a later date than the group, will incur a non-refundable surcharge of AUD$100 per person in addition to any possible variations in airfare costs due to change of seasonality or seat availability.

5. PAYMENTS
• Deposit: to be paid at the time of booking.
• Additional Travel Arrangements: A nominated deposit will be payable within 72 hours of confirmation.
• Final Payment: No later than 7 weeks prior to departure date.
• Late Bookings: Full payment within 48 hours of confirmation is required for new bookings made within 21 days of departure (refer SECTION 6 – LATE BOOKINGS).

6. LATE BOOKINGS
A non-refundable surcharge of AUD$100.00 per person will apply for any bookings made within 21 days of departure

7. ALTERATIONS TO BOOKINGS
• Up to 50 days prior to day of departure: Unless the change increases the value of the booking, AUD$40.00 per person per change plus any additional charges imposed by Harvest’s suppliers or airlines.
• From 49 days to 22 days prior to day of departure: AUD$100.00 per person per change plus any additional charges imposed by Harvest’s suppliers or airlines.
• Within 21 days prior and after day of departure: AUD$200 per person per change plus any additional charges imposed by Harvest’s suppliers or airlines.

8. CANCELLATION BY PILGRIM
Cancellation Fees:
• From receipt of deposit up to 50 days prior to day of departure:
Loss of full deposit paid.
• From 49 to 30 days prior to day of departure: 50% of pilgrimage cost
• From 29 days prior to day of departure: 100% of pilgrimage cost
• Post departure unutilised bookings: 100% of pilgrimage cost

Cancellation charges for any additional travel arrangements cancelled prior to departure would apply according to the terms and conditions pertaining to the operator used and will be available at time of booking. Cancellations after departure and unused vouchers have no refundable value.

9. ERRORS / OVERSIGHT
Harvest reserves the right to correct any error in rates quoted or calculated for any service notwithstanding that the invoice may have been paid in full. Client/s accept that Harvest staff / management / ticket issue centres could make an oversight affecting travel arrangements. Client/s agrees and understands that Harvest’s obligation is to amend such error or oversight by prompt action/correction (if possible) or refund based on actual cost of itinerary services/sectors affected. Client/s understands and agrees to such limitation of claim.

10. BROCHURE CONTENT
Images and scenes shown are representative of those featured in the pilgrimages but are not necessarily supplied or visited. Maps are not necessarily to scale. Hotels are selected, subject to availability, from grading suggested by local authorities or our representatives with due consideration to the particular needs of our pilgrims. Every effort has been made to ensure that this and ancillary brochures are accurate at the time of printing but, subject to any statutory liability which may not be excluded by law. The operator is not liable for any error, omission or inaccuracy in these brochures whether occurring at or after the time of printing in regard to price or any other detail or booking condition.

11. ROOM TYPES
Prices are based on a twin shared room containing two single beds. An individual pilgrim’s request to share is accepted at the time of booking. Pilgrims electing to twin share with an unknown partner of the same gender do so in the full knowledge that Harvest cannot guarantee the compatibility or medical fitness of your room mate. A single supplement surcharge will apply at the time of booking. This surcharge will be refunded if Harvest is able to provide a suitable partner.
Specific requests (single/double/triple) must be made at time of booking and supply cannot be guaranteed. Single supplement surcharges apply for single room requests. Requests for double rooms cannot be guaranteed and may attract a surcharge. Requests for triple room can be met by either a full sized triple room or a twin bedded room with extra roll-away bed. Certain pilgrims with a serious or ongoing medical condition or mobility constraint (subject to approval) must either bring an accompanying companion / carer or elect a single room supplement. Smokers also may be required to pay a single room supplement if a suitable partner is not found.

12. SELLING PRICES
Prices are current as at 30 November 2010 and are based on costs (including airfare and land costs), charges, tariffs, rates, taxes, levies and exchange rates calculated on the basic pilgrimage departure and are not inclusive of fees, costs, charges and levies for additional flight arrangements and stopovers. All costs are subject to alteration at any time by governments, their agencies, principals and/or currency fluctuations. Harvest reserves the right to surcharge the price of a pilgrimage due to such increases. Harvest guarantees to absorb the first 2% of any increase in total pilgrimage costs. This guarantee does not apply to any taxes, charges or levies imposed by any government or their agencies, to errors or omissions or minimum group size constraints (Refer SECTION 14 ALTERATION TO PRODUCT OR SERVICES). If the total pilgrimage cost increases by more than 8%, pilgrims will have the right to cancel within 7 days of advice of the surcharge without penalty.

13. ABOUT COSTS
Included in the selling price of each pilgrimage are charges to cover the cost of research, reservations from agents in Australia and from our overseas destinations, postage, facsimile, telephone, bank charges, currency transfers, documents, brochure production, printing, distribution, advertising and remuneration to travel agents. Cost breakup is not supplied. Deposit payment signifies your acceptance of these usual commercial costs and fees paid to our overseas associates.

14. ALTERATION TO PRODUCT OR SERVICES
If circumstances beyond Harvest’s reasonable control require that inclusions be altered, product of similar value will be supplied. In the unlikely event of cancellation by Harvest, pilgrims are offered a change of arrangements, alternative tour or a full and immediate refund without further Harvest liability. Harvest is not responsible for disruption to any travel arrangements not booked by Harvest.
A pilgrimage can only operate at the advertised price if a minimum number of bookings are achieved. If at 45 days prior to day of departure, numbers fall below the minimum, a surcharge on booked pilgrims may be applied to ensure departure.

15. AIRLINES
The scheduled flights used for all group departures are subject to the usual conditions of the carrying airline and relevant to international law. We therefore accept no responsibility for alterations to air schedules or scheduling. As air fare increases can be applied without notice we reserve the right to apply the same at any time prior to final ticketing. Airlines endorsing this and ancillary brochures do not represent themselves either as contracting with any purchaser of a Harvest pilgrimage or as having any other legal responsibility with such purchaser.

16. HEALTH
Any medical condition, disability or mobility difficulty that may affect the functioning of the group must be advised on the booking form. Any pilgrim with a pre-existing medical condition or illness must declare the nature of such condition at the time of booking and make arrangements for the provision of any drugs or other cause of treatment that may be required during the tour. Any relevant health or mobility conditions not adequately disclosed may result in your immediate and direct return to your point of departure at your expense and without availability of refund. This clause is necessary to assure the health and safety of all group members and in particular those with whom you may be sharing a room. We recommend you consult your doctor in respect of your intended travel as this may also have some bearing on your application for travel insurance. Furthermore your doctor or the relevant Government Health authorities could advise further on any vaccination requirements necessary. Certain pilgrims with a serious or ongoing medical condition or mobility constraint (subject to approval) must either bring an accompanying companion / carer or elect a single room supplement.

All requests for health / medical clearance submitted by pilgrims are at the sole discression of the operating carrier / tour operator. Harvest cannot be held responsible for the outcome of these decisions.

17. MINIMUM MOBILITY REQUIREMENTS
Many of the sites visited on our pilgrimages require a reasonable amount of walking. Harvest must be advised, at the time of booking, of any physical condition that may affect your mobility.
Harvest will make reasonable attempts to accommodate any special needs but is not responsible in the event it is not able to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants or any independent suppliers. Most transportation services, including touring coaches are not equipped with wheelchair ramps. Harvest regrets that it cannot provide individual assistance to a pilgrim for walking, dining, getting on or off coaches or other personal needs. A qualified and physically able companion must accompany travellers who need such assistance and must assume responsibility for their wellbeing.

18. PASSPORT - VISA
Each pilgrim is personally responsible for ensuring she/he possesses valid travel documentation. New passport applications must be personally applied for. Existing passports must not expire for at least 6 calendar months after the intended date of return to Australia. Non-Australian passport holders must possess a valid Australian Re-entry Certificate.

If you are travelling on a passport issued by a country other than Australia, you will need to be aware that visa requirements may differ from those for Australian passport holders. Visas required by non Australian passport holders must be applied for by the passport holder. Your Harvest Consultant will be pleased to advise you of these requirements. Cancellation of a pilgrimage due to incomplete travel documentation will incur standard cancellation fees.

19. CHILDREN
Young pilgrims travelling with accompanying parents or guardians are most welcome. Since costs may vary according to the number of adults sharing a room, individual child costs will be supplied on request.

20. SPECIAL REQUESTS
Any special requests (such as airline seating or dietary requirements) made at the time of booking are on a request only basis. Harvest will do all possible to accommodate requests but cannot guarantee these can be met in all instances.

21. RESPONSIBILITIES
Harvest agrees to make reservations with the Principal offering the services described in this and ancillary brochures. Harvest does not accept any responsibility for default causing loss or injury to persons whether by negligence or otherwise on the part of the Principal providing any facilities for any person taking advantage of the services described in this brochure. Harvest is not liable for any loss suffered by any person or any additional expense caused or occasioned by delay, change of aircraft service, alteration to any other travel service, illness, injury, strike, civil disturbance, terrorism, quarantine, flood or other disturbances of whatsoever nature interfering with, altering, or adding to the cost of the service requested or booked. Harvest is not liable for any dissatisfaction the client may have with the properties. The above exclusions of liability are subject to any statutory liability which unresolved may not be excluded by law. Unresolved difficulties must be conveyed to Harvest Australia Pty Ltd in writing with any supporting documents within 30 days of return to Australia / NZ.

22. DOCUMENTATION
It is the Client’s responsibility to carefully check all confirmation documentation, itineraries, air tickets and vouchers immediately upon receipt (particularly in regard to spelling of names and travel dates), and advise Harvest of any discrepancies.

23. CURRENCY
Any costs listed on Harvest brochures are either in local currency for Australia (AUD) and/or New Zealand (NZD).

24. PRIVACY STATEMENT
Harvest may collect personal information about you from third parties (including your medical practitioner) as reasonably required in planning and booking tours and for any purpose relating to your tour. You may seek access to any personal information which Harvest may hold about you in accordance with provisions of the Privacy Act 1988 (CL).

25. CONSUMER PROTECTION
Harvest Australia Pty Limited ACN 056 849 426, Travel Agent Licence 2TA003632, is a member of the Travel Compensation Fund and keeps all client monies in a separate bank account.

26. NEW SOUTH WALES LAW
The Terms and Conditions published herein are governed by the laws of New South Wales, Australia.

27. VALIDITY
The programmes listed in this Harvest brochure supersedes the Harvest 2010/11 brochure and is valid to 31 December 2011.